Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

My UNC Chart

My UNC Chart banner

INTRODUCING EPIC@UNC, an electronic medical record that makes it easier than ever for patients access timely medical information and connect with their providers within UNC Health Care. With Epic@UNC comes a new online service - My UNC Chart - to help our patients stay connected to their care through one, easy-to-use online portal.

With My UNC Chart you can:

  • Manage your appointments
  • Connect with your provider
  • Pay bills online
  • Request prescription refills
  • Access test results
  • Manage accounts of loved ones
  • Track your health

Sign In

First Time User? Sign Up Now

Contact Us

Call 828-757-5100 for more information about UNC Health Caldwell.

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