Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Advance Planning

It is important your physician and family are aware of your wishes in the event you ever lose your ability to make decisions for yourself. It is advised, and often required, that your advance planning directives be in writing.


Examples of advanced planning documents you might want to consider include:

  • A HEALTHCARE POWER OF ATTORNEY (POA) provides for you to name a person(s) authorized to make decisions about your health care if you become unable to decide for yourself.
  • A LIVING WILL informs your family of your health care decisions should you become unable to do so.

When you are admitted to UNC Health Caldwell you may be asked to provide a copy of any advance planning document you might have.

When visiting your Caldwell Physician Network care provider office/clinic you may want to discuss these advance planning options.

Contact Us

Call 828-757-5100 for more information about UNC Health Caldwell.

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