Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Patients & Visitors

When you or a loved one receives care at UNC Health Caldwell, count on compassionate, patient-centered care from a skilled team of health care providers. Get the information, assistance, and support services you need while you’re at our hospital.

Your Stay at UNC Health Caldwell

Make your stay at UNC Health Caldwell go as smoothly as possible. Review information about:

Pastoral Care

Seek spiritual guidance from a pastor at UNC Health Caldwell.

Ethics Committee

Get help from the UNC Health Caldwell Ethics Committee when you and your family face difficult health care decisions.

Family & Visitor Information

Find the services and information you need while you’re at UNC Health Caldwell. Help us maintain a safe, quiet, and healing environment for patients. Learn about:

Getting Around the Hospital

When you arrive at UNC Health Caldwell, park at the front of the hospital. Check in at our front desk. Receive prompt, friendly attention from our customer service representatives. Get directions to the department or service you need to find. If you need help, count on an escort within the hospital.

Contact UNC Health Caldwell

Use the UNC Health Caldwell contact form to send us a message.

Contact Us

Call 828-757-5100 for more information about UNC Health Caldwell.

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