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How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Balance Therapy

Work with a physical therapist at UNC Health Caldwell to improve symptoms of a vestibular condition or balance disorder. Get safe, high-quality therapy close to home in Lenoir, North Carolina.

Symptoms of a Balance Disorder

You may develop a balance problem if you have a disease or experience an injury that damages your inner ear or brain (vestibular system). Symptoms of a balance disorder include:

  • Concentration problems
  • Crowd anxiety/discomfort
  • Dizziness, lightheadedness, and spinning
  • Hearing loss
  • Uncoordinated movements, stumbling, and clumsiness
  • Vision changes, including focusing, light sensitivity, night blindness, and depth perception

What is Balance Therapy?

Balance therapy is also known as vestibular rehabilitation therapy. It uses exercises to help you improve symptoms of balance disorders and reduce your risk of falling.

Conditions Benefitting from Vestibular Therapy

Turn to us for specialized care for conditions including:

  • Head injury
  • Labyrinthitis and vestibular neuritis
  • Meniere’s disease
  • Neurologic disorders, such as Parkinson’s disease or stroke
  • Vertigo and benign paroxysmal positional vertigo (BPPV)

Manage your condition with well-rounded care from your primary care doctor or specialist in addition to therapy. Together, your care team can help manage your medical and physical needs for your best results.

Treatments & Therapy

Get treatment and therapy from specially trained outpatient physical therapists at our Quest4Life Wellness Center. Individual therapy plans help you feel better faster and with less effect on your everyday activities. Count on your therapist to treat your symptoms using techniques such as:

  • Balance retraining – Improves your steadiness and ability to balance
  • Head positioning – Adapts your balance to changing visual positions
  • Home exercise program – Builds strength, motion, posture, and coordination

Compassionate, Personal Care

Receive attention from kind and considerate physical therapists. Expect one-on-one care that’s specific to your condition.

Ask for a Referral

Talk to your doctor to get a referral for rehabilitation services at UNC Health Caldwell.

Call 828-757-6226 if you have questions about our services.

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