Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Rehabilitation Services

Achieve your highest quality of life with complete rehabilitation services at UNC Health Caldwell. Get coordinated care and treatment from certified therapists with years of experience helping people like you in Lenoir and surrounding communities.

Patient Testimony:

"All therapists very knowledgeable and explained all my exercises and treatments and how they would help my body to heal. Office staff worked closely with me and my husband to be sure we could be seen at the same time to prevent extra trips to rehab. Thank you to all at UNC Caldwell Rehab Services!"   

Accredited for Patient Safety & Quality Care

Rely on UNC Health Caldwell for high care standards. The Joint Commission®—an organization that sets national benchmarks for health care facilities—accredits us based on our patient safety measures and quality of care.

Conditions We Treat

Find a broad range of exceptional therapy and services if you experience:

  • Bone and muscle injuries
  • Brain injury
  • Cancer-related pain, strength, and movement difficulties
  • Dizziness, vertigo, and balance problems
  • Lymphedema
  • Orthopedic and spine surgery (back, neck, hip, knee, and shoulder)
  • Neurological disorders, such as Parkinson’s disease
  • Spinal cord injury
  • Speech disorders
  • Stroke
  • Swallowing problems
  • Urinary incontinence

Acute Rehabilitation at UNC Health Caldwell

After an injury, health emergency, or surgery, you may need help recovering before you return home or go to another level of care. 

Complete Therapy Options

Look to UNC Health Caldwell for exceptional outpatient rehabilitation services. You’ll visit Quest4Life Wellness Center for therapy sessions, and then return home. Our services include:

Knowledgeable, Licensed Therapists

Count on our licensed therapists for thorough evaluations, treatments, and education to help you achieve the best possible outcome. Some UNC Health Caldwell therapists have extra training and certifications to provide:

Unique Approach to Rehabilitation

Get help from compassionate therapists to reach your therapy goals. Enjoy individualized care and one-on-one attention during your therapy. The skilled physical therapists at UNC Health Caldwell give manual, hands-on therapy that can be hard to find at other therapy clinics. Also, we are the only provider of specialized aquatic therapy in a warm water pool in Lenoir.

Quest4Life Membership Discounts

When you partner with UNC Health Caldwell for rehabilitation services, the Quest4Life Wellness Center offers you a membership discount. After your treatments are complete, continue your exercise and fitness programs with the equipment, classes and other services at the Quest4Life Wellness Center.

Rehabilitation Insurance Coverage

Ask us for help to determine what rehabilitation services your medical insurance provider will pay for and what you’ll be responsible for paying. Rely on us to call your insurance company and determine your coverage. Typically, Medicare pays 80% of the charges, and you pay 20%, unless you have supplemental insurance.

Ask for a Referral

Talk to your doctor to get a referral for rehabilitation services at UNC Health Caldwell.

Call 828-757-6226 if you have questions about our services.

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