Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

Quality Care & Awards

Feel confident in the safe, high-quality care you’ll receive at UNC Health Caldwell.

Highlighting Quality & Safety

Motivated by our mission, quality care is our top priority. UNC Health Caldwell focuses on:

  • Delivering safe, effective, compassionate care
  • Enhancing patient care standards
  • Implementing efficient processes
  • Promoting healthy lifestyles

How We Achieve Quality

Monitoring our quality and using evidenced-based care standards allows us to provide you with excellent care and services.

The Joint Commission Logo

Joint Commission Accreditation

The Joint Commission accredits our hospital and facilities. Every three years, The Joint Commission reviews our organization against its standards. That means our services and staff meets the national quality of care and safety standards. Our accreditation includes UNC Health Caldwell hospital and all related services and facilities.

Accredited Imaging & Radiology Care

American College of Radiology

Rest assured you’ll be safe during your imaging procedure. We have the best possible equipment, image quality, and staff. The American College of Radiology has accredited UNC Health Caldwell locations in:

  • CT
  • Mammography
  • MRI
  • Nuclear medicine
  • Ultrasound

Contact UNC Health Caldwell

Find out more about UNC Health Caldwell. Submit a question on our contact form or call 828-757-5100.