Alert

How to Get Virtual Care

Adult residents (ages 18+) of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care Now free of charge for those impacted by Hurricane Helene. Using your camera- and microphone-enabled phone, tablet or computer, you can access convenient, secure and flexible care when you need it. Patients can get in line for Virtual Care Now through My UNC Chart. If you do not have a My UNC Chart account, you can easily get one when you get in line. Virtual services are available 6 AM – 10 PM, 7 days per week.

UNC Health Caldwell Updates: Hurricane Helene

Please continue to visit this page and our Facebook page for updates on location hours and service availability.

Caldwell Memorial Hospital is open 24/7 for emergent medical care.

Thursday, October 3rd, 2024

All clinics are open and operating on normal schedules except for our PLUS Urgent Care locations. Our urgent cares will be open from 9 a.m. until 6 p.m. for the remainder of the week. Community Pharmacy has returned to its regular business hours. 

Wednesday, October 2nd, 2024

All clinics are open and operating on normal schedules. The urgent care locations will remain open with adjusted hours of 9 a.m. until 6 p.m. and the Community Pharmacy will remain open with extended hours of 7 a.m. to 10 p.m.

  • Community Pharmacy: 7 a.m. - 10 p.m.
    • Located within Caldwell Memorial Hospital. Drive-thru is available.
  • ALL urgent care locations are open from 9 a.m. - 6 p.m. If you would like to reserve a time slot online, visit caldwellwaittimes.com. Walk-ins are welcome!
    • RiverCrest Medical Park PLUS Urgent Care: Granite Falls, NC
    • Robbins Medical Park PLUS Urgent Care: Lenoir, NC
    • Blowing Rock Medical Park PLUS Urgent Care: Blowing Rock, NC
    • Southfork Medical Park PLUS Urgent Care: Cajah's Mountain, NC
    • Hickory PLUS Urgent Care: Hickory, NC
    • The Falls Pediatrics PLUS Urgent Care: Granite Falls, NC
    • Anderson Medical Park PLUS Urgent Care, Hudson, NC

Tuesday, October 1st, 2024

Our open locations and their hours of operation can be found below.

  • Community Pharmacy: 7 a.m. - 10 p.m.
    • Located within Caldwell Memorial Hospital. Drive-thru is available.
  • ALL urgent care locations are open from 9 a.m. - 6 p.m. If you would like to reserve a time slot online, visit caldwellwaittimes.com. Walk-ins are welcome!
    • RiverCrest Medical Park PLUS Urgent Care: Granite Falls, NC
    • Robbins Medical Park PLUS Urgent Care: Lenoir, NC
    • Blowing Rock Medical Park PLUS Urgent Care: Blowing Rock, NC
    • Southfork Medical Park PLUS Urgent Care: Cajah's Mountain, NC
    • Hickory PLUS Urgent Care: Hickory, NC
    • The Falls Pediatrics PLUS Urgent Care: Granite Falls, NC
    • Anderson Medical Park PLUS Urgent Care, Hudson, NC
  • ALL outpatient clinics will be open normal operating hours.
  • Jonas Hill Behavioral Health Hospital is open 24/7
  • Prime Surgical Suites and Hancock Surgery Center will be open with normal operating hours.
  • Quest4Life Wellness Center and Rehabilitation Services will be open with normal operating hours.

Monday, September 30th, 2024

  • Our retail pharmacy, Community Pharmacy, is open on an extended schedule from 7 a.m. until 10 p.m. until further notice. The pharmacy is located within the Caldwell Memorial Hospital at 321 Mulberry Street SW, Lenoir NC 28645 and we have drive-thru access. You can reach the pharmacy at: 828-757-5162
  • Today, the following urgent care locations are OPEN 9 a.m. - 6 p.m.:
    • Hickory Plus Urgent Care, Hickory, NC
    • RiverCrest Medical Park PLUS Urgent Care, Granite Falls, NC
    • Southfork Medical Park PLUS Urgent Care, Cajah's Mountain, NC
    • Robbins Medical Park PLUS Urgent Care, Lenoir, NC
    • The Falls Pediatrics Urgent Care (11 a.m. - 6 p.m.), Granite Falls, NC *sees patients newborn to age 18
For location information, visit https://caldwellwaittimes.com