CMH Receives Hospital Achievement Award

Cary, NC

Caldwell Memorial Hospital has received a hospital achievement award from Medical Review of North Carolina, Inc. (MRNC,) as a means of acknowledging the quality of care provided by the hospital.

"I would like to offer my gratitude for MRNC’s efforts to recognize our performance,” said Becky Smith, Director of Caldwell Memorial Hospital’s Quality/Risk Management Department, upon learning of the award. “This acknowledgement certainly gives our team a boost and additional incentive to move forward with future collaborative projects that ultimately help us deliver improved quality of care to our patients.”

The MRNC awards are given on 3 levels: Excellence — achieves and sustains 100% on all indicators; Achievement — achieves and sustains 100% on 50% of all indicators in topic; Commitment — achieves and sustains 100% on 1 indicator. CMH is recognized for achieving and sustaining 100% on multiple quality measures for Acute Myocardial Infarction (Heart Attacks). "This award distinguishes our hospital as one providing the best in quality healthcare,” said Smith. “Achieving this kind of recognition takes both medical expertise and a team of compassionate care givers.”

MRNC launched a Public Reporting Hospital Collaborative in November 2003. The goal of the project was for all hospitals in North Carolina to work together to improve care for patients with three common serious medical conditions which are reported to the public: acute myocardial infarction (AMI) or heart attack, heart failure, and pneumonia.

MRNC program manager, Eva Powell, explained the importance of this collaborative. “Despite the challenges, hospitals have a vested interest in providing the public with information they need to be active partners in health care decision-making. Even if this information is not used as a resource,” Powell said, “hospitals’ willingness to be held publicly accountable will strengthen public trust. By providing patients and their caregivers with evidence-based, universally accepted standards of care, hospitals decrease the likelihood that a mistake will be made while engaging patients in the care process.”

Eighty-one North Carolina hospitals participated in this collaborative, which ended in June.