It is our goal to assist you in the most professional, caring, and convenient manner.  Please contact a member of our staff at the appropriate number below if you need assistance.


If you have any questions about your bill, please contact us at 1-800-594-8624 or for dates of service prior to May 18, 2016 call 1-888-404-8780.  You may also email us at

Caldwell (main number) 828-757-5100

Comment/Complaint Line:  828-757-5555

Community Pharmacy: 828-757-6152

Jonas Cafe Menu Line:  828-572-4703

Privacy Officer:  828-757-5177

Public Information Officer:  828-757-5423